Privacy Policy
Last updated: April 14, 2026
1. Who We Are
Infills Mechanical Inc. ("Infills Mechanical", "we", "us", or "our") operates the website infillsmechanical.com. We provide HVAC and electrical services in Calgary and surrounding areas.
Contact:
Email: info@infillsmechanical.com
Phone: (403) 000-0000
Address: Calgary, Alberta
2. Information We Collect
We collect information you voluntarily provide when you:
- Fill out the booking or contact form (name, phone, email, service type, message)
- Call us directly
- Email us
We also automatically collect certain technical information including IP address, browser type, pages visited, and time of visit through Google Analytics and similar tools.
3. How We Use Your Information
- To respond to your service requests and inquiries
- To confirm appointments and send service reminders
- To send SMS confirmation messages (only if you opt in)
- To improve our website and services
- To send promotional communications (only with your consent)
- To comply with legal obligations
4. SMS / Text Messages
If you check the SMS consent box on our booking form, we will send you a one-time confirmation text message to confirm receipt of your booking. Standard message and data rates may apply. You can opt out at any time by replying STOP to any text message. We do not send marketing text messages without your explicit consent.
5. Cookies & Tracking
We use the following tracking technologies:
- Google Analytics (GA4) — website traffic analysis. Data is anonymized and aggregated.
- Google Tag Manager — manages tracking tags without direct code changes.
- Facebook Pixel — measures effectiveness of Facebook advertising and allows retargeting.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage Facebook ad preferences at facebook.com/ads/preferences.
6. How We Share Your Information
We do not sell, trade, or rent your personal information. We may share it with:
- Service providers — Web3Forms (form submission), Twilio (SMS), Google (analytics)
- Legal authorities — when required by law
All third-party providers are contractually required to protect your information.
7. Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations. Contact form submissions are retained for 2 years. You may request deletion at any time.
8. Your Rights (PIPEDA / Alberta PIPA)
Under Canadian privacy law, you have the right to:
- Know what personal information we hold about you
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent at any time
To exercise these rights, contact us at info@infillsmechanical.com
9. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. Our website uses HTTPS encryption.
10. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with the updated date. Continued use of our website constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Infills Mechanical Inc.
Email: info@infillsmechanical.com
Phone: (403) 000-0000